Terms & Conditions

Terms & Conditions

for Digixsystems

Who we are

Digixsystems is a technology and AI consultancy that helps organisations automate workflows, modernise their software, and unlock new value with data and AI. Our website address is https://digixsystems.com. These Terms & Conditions govern your use of our website and any services provided by Digixsystems. By accessing or using our website or engaging our services, you agree to be bound by these terms.

Use of Our Services

You agree to use the Digixsystems website and services only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the website. Prohibited behaviour includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our website. You must not use our services to violate any applicable law or regulation, attempt to gain unauthorised access to our systems, or interfere with the security, integrity, or performance of our website or platforms.

Intellectual Property

All content on the Digixsystems website—including text, graphics, logos, images, software, code, designs, and AI models—is the property of Digixsystems or its licensors and is protected by applicable copyright, trademark, and intellectual property laws. You may not copy, reproduce, distribute, publish, modify, or create derivative works from any of our content without our prior written consent. Custom deliverables produced under a signed engagement are governed by the intellectual property terms set out in that agreement.

Services, Quotes & Engagements

Any quotes, proposals, or estimates provided by Digixsystems are valid for 30 days from the date of issue unless otherwise stated in writing. Final pricing, scope, timelines, and deliverables for any engagement will be confirmed in a separate Statement of Work, Service Agreement, or contract signed by both parties.

Digixsystems reserves the right to refuse or terminate services where a client engages in unlawful activity, fails to meet agreed payment terms, or where continued provision of services would violate applicable law, ethical standards, or third-party rights. Any changes to scope, deliverables, or timelines must be agreed in writing by both parties.

Third-Party Services and Links

Our website and solutions may include integrations with, references to, or links to third-party services, platforms, tools, and websites (for example cloud providers, AI model providers, analytics services, payment processors, and CRM systems). Digixsystems does not control these third parties and is not responsible for their content, terms, privacy practices, availability, or performance. Your use of any third-party service is at your own risk and is subject to that provider’s own terms and policies. We recommend reviewing those terms before using such services.

Payments and Invoicing

Fees for Digixsystems services are set out in the relevant proposal, Statement of Work, or invoice. Unless otherwise agreed in writing, invoices are payable within 14 days of the invoice date. Late payments may incur interest at the applicable statutory rate and may result in suspension of services until the outstanding balance is settled. All fees are exclusive of any applicable taxes, duties, or government charges, which are payable in addition by the client.

Confidentiality

Both Digixsystems and our clients may have access to non-public, confidential, or proprietary information during the course of an engagement, including business strategies, technical information, customer data, source code, and AI models. Both parties agree to keep such information confidential, to use it solely for the purpose of delivering or receiving the agreed services, and not to disclose it to any third party without prior written consent, except where disclosure is required by law. This obligation continues after the end of the engagement.

Limitation of Liability

The Digixsystems website and any information made available through it are provided on an “as is” and “as available” basis. While we take reasonable care to ensure information is accurate and up to date, we make no warranties or representations of any kind, express or implied, regarding the completeness, accuracy, reliability, suitability, or availability of the website or its content for any purpose.

To the maximum extent permitted by law, Digixsystems shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or business opportunities, arising out of or in connection with your use of our website or services. Our total liability for any claim arising under an engagement shall not exceed the fees paid by the client to Digixsystems for the specific services giving rise to the claim during the three months preceding the event.

Governing Law and Contact

These Terms & Conditions are governed by and construed in accordance with the laws of the United Arab Emirates, without regard to its conflict of law principles. Any dispute arising out of or relating to these terms or our services shall be subject to the exclusive jurisdiction of the courts of Ras Al Khaimah, UAE.

Digixsystems may update these Terms & Conditions from time to time. The latest version will always be available on our website, and your continued use of our services after any update constitutes acceptance of the revised terms. If you have any questions about these terms, please contact us at info@digixsystems.com or write to us at DRK1236 Compass Building, Ras Al Khaimah, UAE.